Customer Service Representative
Western State Bank is seeking candidates to join our customer service team at our Chandler location to create an exceptional customer experience by providing service and solutions to our valued customers. The Customer Service Representative (CSR) serves as the “face of the bank” by providing a superior customer experience to our bank customers in Western’s day-to-day business. This position is responsible to provide a positive and impactful impression to our customers through an exceptional, accurate, and efficient customer experience and provide customers solution-based business development and referrals within the bank in accordance to our organization’s vision, core values, and team guidelines. Qualified candidate is an energetic and enthusiastic team player, with one or more years of customer service experience, preferably in the financial services industry, and prior experience handling cash. High School Diploma or GED preferred. One full-time opportunity is available.
At Western, “what” you know is important, but not as important as how you relate to teammates and customers. We differentiate ourselves through our work environment, based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate openly. We also believe in continual learning, bias toward action, keeping commitments, and doing our absolute best every day. We believe that our ability to deliver on our promise of being Your Hometown Bank is a result of these high standards. This is a full-time position with benefits (health, dental, vision, life, disability, 401k, ESOP paid vacation and holidays)
If you are looking to contribute your energy and skills to a dynamic, collaborative, forward-thinking environment, and possess the experience described above, apply online at www.westernbanks.com/careers.
Western State Bank is an EEOE and Affirmative Action Employer. Member FDIC